Veterinary Receptionists: An Essential Part of the Team

This year, April 24 through April 30 marks Veterinary Receptionist Week. Although receptionists go by many names—client care representatives, client service representatives, customer care relations, and more—no matter their label, they’re an essential part of the veterinary team. Here at Urgent Pet Care Omaha, our client service representatives (CSRs) are your first and last point [...]